RH
Rayn H

1 reviews | Active since Sept 2015

03 Sept 2015, 10:25

Terrible Customer Relation, Terrible Service

I have moved into a nice apartment in Lake Club, I am pretty happy but once I moved in there were issue regarding the Kitchen light, I have essentially been cooking in the dark, the stove has packed up, the blinds are falling down, no in going inspection has been mailed to me (which I paid for, and the estate agent did come do). They also charged me for the previous tenants electricity. Which they admitted. No refund.<br> <br> They are very quick to demand money but when you ask for assistance they ignore you, but they can have these nice fundraisers and charities (mostly their employees and business owners) to be made out as a good light but then when they have to deliver they cant.<br> <br> What will happen when I eventually move out? More problems? Deposit issues?

0
Replies (1)
Harcourts
Harcourts's reply25 Sept 2015, 11:36
Official
Hello Raynheunes,

I have made contact with Simon and Emma and brought your concerns to their attention. Waiting for a reply from them or to contact you directly.
Regards
Jan Myburgh
GM Harcourts Real Estate