CM
Chris M
1 reviews | Active since Sept 2014
27 Nov 2017, 22:56
STAY AWAY FROM THEM!
Promises, Lies and Incompetence. There is no other way to describe our experience.
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Replies (3)
Harcourts's replyOfficial
31 Mar 2021, 14:28 Dear Christine
My sincere apologies on the poor experience you received at one of our branches.
Regards
Client Service Team
My sincere apologies on the poor experience you received at one of our branches.
Regards
Client Service Team
Harcourts's reply31 Mar 2021, 14:28
Official
Dear Christine
My sincere apologies on the poor experience you received at one of our branches.
Regards
Client Service Team
My sincere apologies on the poor experience you received at one of our branches.
Regards
Client Service Team
CM
Chris M's updateReviewer Update
14 Apr 2021, 12:28It takes you THIS LONG to respond, but you don't bother asking WHY I submitted my review ?!
CM
Chris M's update14 Apr 2021, 12:28
Reviewer Update
It takes you THIS LONG to respond, but you don't bother asking WHY I submitted my review ?!
CM
Chris M's updateReviewer Update
21 Apr 2021, 09:59Piet (agent), gave the tenant short notice, six days before we were due to occupy 1st April. He signed a 'gentleman's agreement', to pay our damages, due to their neglect and incompetence, on 31st March, after speaking to his principal. Derick (principal), is the same person who confirmed, in writing, on 28th February, that we will be able to occupy the property on 1st April.Our bank confirmed that Harcourts failed to rectify the bond errors. We were eventually pressured and expected to accept an expired quote, with another bank. Connie (seller), failed to refund the occupational rent with interest. Damages incurred by us: Trailer hire, 1 meal, fuel, extra costs to move our belongings to storage, attorney fees, R50 i.o.u. for Piet's cigarettes, and 34 days kennels/cattery fees for our pets, which amounted to R22,165.00. Harcourts told the EAAB that "the agreement was signed on the presumption that the sale would proceed", even though it was signed without any 'conditions'. Jan failed to follow up on the matter, after assuring me that he would "follow up with franchises in the area". Harcourts Zambezi refused to honor the agreement to pay our damages. When I called the KZN office on Monday (who contacted me on Thursday), to ask for feedback, I was told that the matter has been closed, it is too long ago.
CM
Chris M's update21 Apr 2021, 09:59
Reviewer Update
Piet (agent), gave the tenant short notice, six days before we were due to occupy 1st April. He signed a 'gentleman's agreement', to pay our damages, due to their neglect and incompetence, on 31st March, after speaking to his principal. Derick (principal), is the same person who confirmed, in writing, on 28th February, that we will be able to occupy the property on 1st April.Our bank confirmed that Harcourts failed to rectify the bond errors. We were eventually pressured and expected to accept an expired quote, with another bank. Connie (seller), failed to refund the occupational rent with interest. Damages incurred by us: Trailer hire, 1 meal, fuel, extra costs to move our belongings to storage, attorney fees, R50 i.o.u. for Piet's cigarettes, and 34 days kennels/cattery fees for our pets, which amounted to R22,165.00. Harcourts told the EAAB that "the agreement was signed on the presumption that the sale would proceed", even though it was signed without any 'conditions'. Jan failed to follow up on the matter, after assuring me that he would "follow up with franchises in the area". Harcourts Zambezi refused to honor the agreement to pay our damages. When I called the KZN office on Monday (who contacted me on Thursday), to ask for feedback, I was told that the matter has been closed, it is too long ago.