MS
Mmakau S

1 reviews | Active since Oct 2019

08 Nov 2023, 10:30

Property registered with an Invalid/*****ulent COC, defects and leaking roof

Good day

My name is Mmakau Segoati I recently bought a property at stand number 3093 Kgaladi Street Protea North through Rhino Harcourts and was registered by ****s Van Heerden.

A few days after moving in, I experienced some electrical faults and found out that there are defects in the house which the seller had to attend to after I informed the agent Zwelithini Khumalo of Rhino Harcourts. Now that it's been raining the roof is dripping.

The agent, Zwelithini Khumalo informed the electrician, Tebogo Nkomo and the seller . The electrician mentioned that there was a loose wire that caused a spark in the DB box. I then asked the electrician why was the wire not pick up during inspection? Is the wiring right in the DB box? He's answer was, in order for the whole DB box to be fixed there's an amount he will charge.

I failed to understand why is it that I have to pay for something that has already been issued and found compliant according to the COC.

I then scrutinized the COC and took it to ECA in Edenvale and both the electrician's I'd and registration number was not found and does not appear on their system. Was even told that the COC is *****ulent and it's invalid.

The agent Zwelithini Khumalo admitted to not verifying the electricians COC while Jd Robertson of ****s Van Heerden says the COC is valid and there's nothing wrong with it.

I asked myself how is it possible that one can pay up to almost R40 000 for the transfer and registration with an Invalid COC?

I contacted the Department of Labor and lodged a complain and the matter is being investigated. The COC was declared Invalid by the Department of Labor.

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Replies (1)
Harcourts
Harcourts's reply08 Nov 2023, 10:49
Official
Hi Mmakau, we are so sorry to hear you have not had a great client experience with this Harcourts Office. We will investigate this matter and revert back to you. Esme from Head Office will call you and facilitate between yourself and the office, and the relevant agent you are dealing with.
 
 Kind Regards,
 Jenny Swanson
 Head of Client Experience and Culture