1 reviews | Active since Mar 2012

26 Mar 2015, 08:27

NOT PAYING OUR RENT OVER TO US!

We have a property in Ladysmith that we rented out through Harcourts.<br> <br> On a previous occasion Harcourts rented out our property. They placed a tenant that ended up squatting and not paying our rent. Harcourts just did not bother to fix the problem even though you pay them monthly service fees, we ended up having to fix the problem ourselves and we live in Gauteng. After this ordeal we swore never to use Harcourts again due to the ********** service.<br> <br> 2 months ago the property became available again and Harcourts literally begged us to use their services again and we gave them the benefit of the doubt and they placed a tenant for us.<br> <br> Now 2 months down the line we have not received the rent for the 3rd month. If you are thinking that the tenant did not pay you are wrong. The tenants have paid the money over to Harcourts as per the lease agreement on the 15th of the month of March and as per this contract Harcourts is suppose to pay the money over to us by the 17th and no later. We made this special arrangement due to the tenants receiving their salary on the 15th.<br> <br> Today is the 26th of March and you have guessed it right after many phone calls, We still have no RENT!!! <br> <br> PLEASE HELP

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Replies (1)
Harcourts
Harcourts's reply23 Apr 2015, 23:13
Official
Hello Liezelcox,

We have given our franchisee in Ladysmith notice that Harcourts will not renew the Franchise agreement with her. If the tenant can provice proof that they have paid the rent over whilst you have not received it as yet, I would recommend that you contact the EAAB on *** and lodge a complaint against the operation.
Best Regards
Jan Myburgh
GM Harcourts Real Estate