TS
Taahirah S
1 reviews | Active since Sept 2013
16 Jul 2019, 10:25
No further correspondence from Harcourts as they promised- Use any other agency rather
And still no further feedback..I guess they just respond to the complaints on Hello Peter then a personl email to make it look like they prompt and genuinely concerned but they not about retaining clients..guess it was just part of the bluff..my last words are..there are the real 1 or 2 people/ agents who will unfortunately be t a i n t e d by all these rotten reviews of Harcourts but to someone looking for an agency for property rentals or purchases try to stick to the reputable companies like Seef, Pam Golding, Rawson, Greef to name a few.
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Replies (1)Harcourts's replyOfficial
16 Jul 2019, 15:51Good day Taahirah
As I explained to you in my personal mail our Regional Manager was away and has only been back at work this week. He has emailed you for more information and you directed him to your first complaint on HelloPeter. As I am the company member with the access/login to HelloPeter he asked me to forward the original review which I have done today. I am sure you feel very frustrated - however we are trying to assist you.
Kind regards
Gael
As I explained to you in my personal mail our Regional Manager was away and has only been back at work this week. He has emailed you for more information and you directed him to your first complaint on HelloPeter. As I am the company member with the access/login to HelloPeter he asked me to forward the original review which I have done today. I am sure you feel very frustrated - however we are trying to assist you.
Kind regards
Gael
Harcourts's reply16 Jul 2019, 15:51
Official
Good day Taahirah
As I explained to you in my personal mail our Regional Manager was away and has only been back at work this week. He has emailed you for more information and you directed him to your first complaint on HelloPeter. As I am the company member with the access/login to HelloPeter he asked me to forward the original review which I have done today. I am sure you feel very frustrated - however we are trying to assist you.
Kind regards
Gael
As I explained to you in my personal mail our Regional Manager was away and has only been back at work this week. He has emailed you for more information and you directed him to your first complaint on HelloPeter. As I am the company member with the access/login to HelloPeter he asked me to forward the original review which I have done today. I am sure you feel very frustrated - however we are trying to assist you.
Kind regards
Gael
