Misinformation and a rude agent

First time looking to rent property, I took a while to make a decision and asked many questions to cover all basis, I asked to take a few days to think about it and she said we can look at lowering if we exclude utilities, it was a set price includung utilities but excluding electricity, and a little cheaper excluding all.

Moved forward with the agent who gave me all this information verbally, but in the lease agreement it said I was liable for all utilities on the original set price, I reached out and asked and she insisted she never said that and utilities was never included, I said it's fine, I'm not going to continue with this property as it was way more expensive now and there was some miscommunication or misinformation somewhere, instead of just going our seperate ways, she started becoming rude, I asked her to stop the attitude and she continued, once again I told her there was misinformation or miscommunication on my or her part and she would not relent continuing on with her attitude. I blocked her but she left an impact on what was supposed to be a new experience for me.