NK
NONTUTHUZELO K

1 reviews | Active since Nov 2013

10 Jul 2020, 20:08

I feel victimized

Good day I need help

I bought a house at Harcourts Queenstown and it was registered on the 5th of December 2019.

When I go to the municipality I could not be able to open the account because the property has unpaid bill.

I informed Harcourts about the issue they promised to assist before lockdown and there was no feedback after.

I followed up on 15 June they promised to call and they did not.

I followed up on today they send me snapshot of court interdicts,

I rephrased my concern they said it's not their problem and Harcourts can't do anything about it.

The sellers are saying they gave Harcourts Queenstown everything to clear all their accounts but clear that didn't happen.

Now I'm stuck with Unpaid bills and rejection from Harcourts and municipality.

As Harcourts client I feel victimized and not happy with Harcourts service.

0
Replies (1)
Harcourts
Harcourts's reply13 Jul 2020, 09:19
Official
 Good day Nontuthuzelo

I am sorry that you have had a poor experience with one of our offices.  I will email you directly for more information.

Kind regards

Jenny