AM
Ayanda M

1 reviews | Active since Aug 2020

02 Nov 2021, 17:32

Harcourts Ladysmith, Tanya

I received the poorest service and attitude from agent, Tanya. Not only is she a "Karen" but also unprofessional. On viewing the rental property she did not disclose the administration fee due by me the renter, this was only brought to my attention when I got the initial invoice. She then went on to send me numerous text messages from FICA which were ****, claiming to have black listed me. Before I even signed the lease. Im not sure if she is aware of the implications of her **** message, I can sue her for misrepresentation which would bring the entire organization in disrepute. She needs a huge attitude adjustment.

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Replies (1)
Harcourts
Harcourts's reply03 Nov 2021, 11:46
Official
Good Day Ayanda

I am sorry that you have had a poor experience with one our branches.  I will address this matter with the office directly.

Kind regards
Jenny Swanson
Head : Client Experience & Culture