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Graeme C
1 reviews | Active since Jan 2014
12 Jun 2019, 11:46
Harcourts Ballito - Do NOT use them
DO NOT use this company, my experience with Harcourts Ballito has been absolutely shocking, they have no idea of customer service and still owe me part of my deposit which they don't seem to have any intention of paying back.
They double charged me for electricity and it's been 3 weeks since they said they would sort it out and I'm still waiting.
I thought my experience would improve when I began dealing with the dealer principle but they don't reply to emails or seem to be bothered either so all I can advise is for you to avoid using them at all costs, 0 stars as they are very quick to take your money but don't offer a service in return.
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Replies (2)
Harcourts's replyOfficial
12 Jun 2019, 14:32Dear Graeme
I am very sorry to see that you have had poor service from one of our Harcourts offices. I am sending you a mail directly to your email address so i can get more details from you.
Kind regards
Gael
I am very sorry to see that you have had poor service from one of our Harcourts offices. I am sending you a mail directly to your email address so i can get more details from you.
Kind regards
Gael
Harcourts's reply12 Jun 2019, 14:32
Official
Dear Graeme
I am very sorry to see that you have had poor service from one of our Harcourts offices. I am sending you a mail directly to your email address so i can get more details from you.
Kind regards
Gael
I am very sorry to see that you have had poor service from one of our Harcourts offices. I am sending you a mail directly to your email address so i can get more details from you.
Kind regards
Gael
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Graeme C's updateReviewer Update
12 Jun 2019, 14:38Hi Gael,
I wouldn't call it poor service to be honest, more like no service at all.
No problem, send your mail through but can I suggest that you chat to the dealer principle first to check on the state of my complaint. I doubt you will get very far but it's a good starting point for you to see how slack Harcourts Ballito really is.
Thanks
Graeme
I wouldn't call it poor service to be honest, more like no service at all.
No problem, send your mail through but can I suggest that you chat to the dealer principle first to check on the state of my complaint. I doubt you will get very far but it's a good starting point for you to see how slack Harcourts Ballito really is.
Thanks
Graeme
GC
Graeme C's update12 Jun 2019, 14:38
Reviewer Update
Hi Gael,
I wouldn't call it poor service to be honest, more like no service at all.
No problem, send your mail through but can I suggest that you chat to the dealer principle first to check on the state of my complaint. I doubt you will get very far but it's a good starting point for you to see how slack Harcourts Ballito really is.
Thanks
Graeme
I wouldn't call it poor service to be honest, more like no service at all.
No problem, send your mail through but can I suggest that you chat to the dealer principle first to check on the state of my complaint. I doubt you will get very far but it's a good starting point for you to see how slack Harcourts Ballito really is.
Thanks
Graeme