NM
Nokwanela M
1 reviews | Active since Aug 2014
13 Feb 2023, 11:00
DO NOT TOUCH anything that involve Harcourts
Terrible slow service. I am on the buy side of a property they were selling. As soon as the bond was registered in my name, they left the entire process hanging because they had gotten their fee.
MISSING sale documents, NO PROPERTY HANDOVER done at all for 3 weeks post the Deeds registration!!
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Harcourts's replyOfficial
17 Feb 2023, 15:01Hi Nokwanela, as per previous telephonic discussions, Head Office is currently liaising with the Managers at Harcourts Xtreme. We are so sorry to hear you have not had a good client experience with Harcourts.
We have requested written feedback and updates, to yourself, regarding the status of the property sale, including all relevant documentation. We will stay in communication with the office until this matter has been satisfactorily handled and finalised.
Kindest Regards,
Jenny Swanson
Head of Client Experience & Culture
We have requested written feedback and updates, to yourself, regarding the status of the property sale, including all relevant documentation. We will stay in communication with the office until this matter has been satisfactorily handled and finalised.
Kindest Regards,
Jenny Swanson
Head of Client Experience & Culture
Harcourts's reply17 Feb 2023, 15:01
Official
Hi Nokwanela, as per previous telephonic discussions, Head Office is currently liaising with the Managers at Harcourts Xtreme. We are so sorry to hear you have not had a good client experience with Harcourts.
We have requested written feedback and updates, to yourself, regarding the status of the property sale, including all relevant documentation. We will stay in communication with the office until this matter has been satisfactorily handled and finalised.
Kindest Regards,
Jenny Swanson
Head of Client Experience & Culture
We have requested written feedback and updates, to yourself, regarding the status of the property sale, including all relevant documentation. We will stay in communication with the office until this matter has been satisfactorily handled and finalised.
Kindest Regards,
Jenny Swanson
Head of Client Experience & Culture