DISGUSTING SERVICE

I hv been a tenant @ no.45 Joungfrau flats in Morningside durban for 5 months and hv been paying my rent and lights money 5 days before my due date. For all of these months, never have I received my utility bill that I was promised when I signed my contract, that I wil get with my rent invoice. The admin lady (Diana Todd) that sends the rent invoice always sends me the rent amount inclusive of electricity without the utility bill- and I have been requesting it monthly and I get no reply from her- BUT I PAY REGARDLESS.<br> <br> On the 15th of April 2015 @ 11:00 am, my electricity went off and I thought I was hit by load shedding. I received a phone call @ 13:52 from my rental agent (Lee-ann Mcox) advising me that municipality has cut down our electricity due to none payment. I found that disturbing and being false as I advised her: I have always paid my rent and electricity according to the statement sent by the admin lady (Diana Todd). My agent apologised and said the admin lady is investigating on what she could have done wrong, but so long she requested I pay R430 dat was owing, then they would refund me the money month end when I get my invoice and so I can have my electricity connect