RH
Ryan H
1 reviews | Active since Jun 2011
11 Apr 2022, 15:16
Beware
Harcourts Kempen - Do not let these people manage your rental property. They are unable to do it timeously. The don't do what they are supposed to, you end up doing it, yet they charge you fees. CEO is absent and only gets involved after frustrations reach maximum level.
Helpful (0)
Replies (4)0
Replies (4)
Harcourts's replyOfficial
12 Apr 2022, 08:52Good morning Ryan.
I am sorry to read that you were not satisfied with the service you received from one of our branches.
I will address this with the office concerned.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
I am sorry to read that you were not satisfied with the service you received from one of our branches.
I will address this with the office concerned.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
Harcourts's reply12 Apr 2022, 08:52
Official
Good morning Ryan.
I am sorry to read that you were not satisfied with the service you received from one of our branches.
I will address this with the office concerned.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
I am sorry to read that you were not satisfied with the service you received from one of our branches.
I will address this with the office concerned.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
RH
Ryan H's updateReviewer Update
25 Apr 2022, 14:25Hi Jenny, any feedback? Its been almost 2 weeks since your message. Nicholas is not attending to my complaint at all. I would like Head Office involved now because Harcourts is costing me more money than the worth they are providing. Thank you
RH
Ryan H's update25 Apr 2022, 14:25
Reviewer Update
Hi Jenny, any feedback? Its been almost 2 weeks since your message. Nicholas is not attending to my complaint at all. I would like Head Office involved now because Harcourts is costing me more money than the worth they are providing. Thank you
Harcourts's replyOfficial
25 Apr 2022, 14:38Hi Ryan
I have sent you an email, please could you respond.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
I have sent you an email, please could you respond.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
Harcourts's reply25 Apr 2022, 14:38
Official
Hi Ryan
I have sent you an email, please could you respond.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
I have sent you an email, please could you respond.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
RH
Ryan H's updateReviewer Update
25 Apr 2022, 15:15Thank you for your prompt response and assistance here Jenny. The branch could learn a thing or two from you. I appreciate your call.
RH
Ryan H's update25 Apr 2022, 15:15
Reviewer Update
Thank you for your prompt response and assistance here Jenny. The branch could learn a thing or two from you. I appreciate your call.