After sale service is disappointing

They will do everything to sell your house but the after sale service is horrific.My house was sold and registered with the deeds office on the 27th September 2022 and to this day 17th October 2022 I have not received proceeds for the sale.They are giving me the "it's not our problem attitude and service.They have also not received their commission but seem to not see any sense of urgency to resolve it with the attorney.I am so disappointed in Angelene as an agent and Harcourt. This is the 3rd time I have used Harcourt and it's my last.