Worst lawyers and rude. Don't keep their word and is a sham

We normally pay our vodacom account every 3 - 4 months at once but now vodacom has stopped our data and airtime from December and handed our account over to Hammond Pole who has stated 3 times that we quilify for 15% discount if we paid by the 15th of February or the 20th of February. And then we should make arrangements to contact them.

We did pay the 20th minus the 15%discoumt which means we are up to date.

But no - they couldn't even see I their accounts that we paid and still demanded the money by the 4th of March and didn't give our account back to vodacom to get our data and airtime.

Now they state we should have first contacted the to get the discount then pay?? But I have the emails that is not stated as they say.

They really need to be more professional and wake the flip up. How can you run a business like that not to even mention "lawyers" that can't even see that there's money paid into their account, acknowledge it and keep their word to THEIR statement that they have made.

And the rudeness!! Wow. Even standardbank has flippen better lawyers that's more nicer and professional.