TO
Theresa O

1 reviews | Active since May 2019

09 Apr 2021, 13:00

Service? What service? No service at all!

How much worse can service get? I have dealt with no less than 3 Attorneys at this practice, sending them every single bit of evidence and proof to show that I do not owe Cell C Fibre any money as the services were cancelled nearly 4 years ago, and even went as far as to get an employee at Cell C Mobile involved to get my name cleared with Cell C Fibre to prove that I do not owe money. All of this has been sent to Hammond Pole Attorneys three times in total to three different attorneys, yet today, I receive another SMS :"Your Cell C Mobile account is overdue and requires immediate payment. "It's as though random people are sending you these messages to see who will give them money, and none of them know each other. Perhaps Cell C Fibre is still the problem and at fault, but I would think that before anyone gets sent these offensive messages, that they would check to see if there was any previous correspondence regarding the same ludicrous claim? It's an absolute disgrace. I have now reported this whole ridiculous debacle to Consumer Goods and Services Ombud to see what further legal action can be taken.

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