Send my paid up letter!

After nagging me to settle my account, I finally did. Now I call in everyday requesting for my paid up letter and no one is assisting me. They confirmed that the payment is reflecting on their system, spoke to management who promised to send the paid up later and I’m still sitting here without one. This is incompetence at its level best. The consumer protectector needs to Hart about this. They’ve been doing this to many South Africans and it’s time we take a stand and say no to this! I don’t owe you, so send my paid up letter!