RUDE CUSTOMER SERIVCE

RUDE CUSTOMER SERVICE

I would like someone from management to phone me regards to the experience I had with the staff of their Call Center. They are rude and think they down talk you because you had an account handed over to them. I have settled the account in full and when that they send me a paid up letter a week later, I was told that I need to be patient and just wait for the letter and that I must follow their process not mine. In the mean time the credit provided did not even received their money as yet. So they are obviously earning interest on my money!!!! After the person told me the credit provider will supply the letter I phoned the credit provider who told me that they did not receive any payment and in the case where the account has been handed over the attorney company MUST give me a letter that the settlement was done and pain in full. They are absolutely rude, unhelpful and does not treat clients with respect. Dont expect me to handle you then with respect.

I want a MANAGER to contact me regards to this matter