MP
Mamohau P

1 reviews | Active since Jul 2014

05 Jun 2017, 09:31

Rude Agent - Mmaphuthi Malele

<p>Ever since my account has been handled by Mmaphuthi Malele, when sending her emails her responses are not proffessional & also the tone used is not appropiate. On several occassions i have asked to deal with someone else and this has not been actioned! see below some of her email responses when communicationg with me (a client):</p> <p>Mmaphuthi Malele ********** />26 May (10 days ago) <br />So you are just to keep on paying what ever the amount you feel like paying ?</p> <p>Mmaphuthi Malele ********** />26 May (10 days ago)<br />Hi there</p> <p>Thank you I will do so , but before I do , I am submitting the court order to garnish your Salary , MTN will no longer accept your monthly premiums. </p> <p>Thanks</p> <p> </p> <p>I mean what company does not want payment but a full settlement towards your account? when writtig an email to a customer and you address them as "hi there", no signature on email, etc ... THIS IS THE MOST ****TY SERVICE I HAVE EVER COME ACROSS!!!!</p> <p> </p>

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