Pathetic customer service

<p>My mixtelematix account was handed over to Hammon Pole attorneys for payment. I was contacted by 3 different people from Hammond pole. The first person, i emailed back querying the amount due. I was then contacted by another service rep and i had emailed them asking for the amount due on the account. I was then contacted by another service rep demanding the amount due. All 3 reps gave me different amounts due. The third rep that i spoke to was Dolly Vilakazi. I asked why the amount that was due was different then originally stated by the previouse rep and she had stated that i am being charged for every phone call and email sent to me. Of which i did not agree to these charges as 3 reps had been communicating with me. Now i ask, was it my fault that 3 reps had emaild me and that i was being charged for it when i had emailed all 3 back asking for assistance thereof as i was willing to settle the amount. I was then told i would be emailed banking details of which i agreed. 4 weeks later, still no sign of no sms of banking details or email thereof. I was then contacted today to pay the amount due and i had asked where i should pay it to as no details where given. I was told that it was sent but the message was undelivered. Now how is that my problem if the message was undelivered, surely the rep could have seen the undelivered message and communicated with me verbally to state the banking details, or was i just suppose to thumbsuck banking details for payment. Absolutely rude service received with no sense of logic really!!!! </p>