1 reviews | Active since Aug 2014
OVERCHARGED WITH NO REFUND OR PROOF OF ACCOUNT
As attorney's I do not understand how you do not have records of your clients making payments to you<br> I have never receiveld a statement of this account nor any legal letters from you.<br> <br> The only one I ever received is dated 30/01/2015 after demanding you refund me the money you stole from me<br> I do no agree with your randomly pulled figures regarding my account<br> To my knowledge - R4420.05 was the outstanding amount according to my Vodacom account that was handed over to you - as confirmed by the Vodacom Consultant I liaised with AFTER he spoke to you - who was NOT A SALES CONSULTANT.<br> <br> He confirmed that the balance reflected on the Vodacom account is the CORRECT balance due to them excluding your cancellation fees which you have confirmed I do not owe you. Therefore the only balance I ever had to pay is R44200.5 and I have paid in excess of R2000.95 to Hammond Pole <br> <br> Simply - you cannot expect me to fork out any more than I have on no basis of any kind of formal handover letter even from vodacom to you<br> <br> I expect payment into my account<br> I will escalate this to the ombudsman<br> <br>
We confirm that we have been liaising with our client as well as yourself in order to resolve your complaint.
We have provided you with details regarding the outstanding balance on your account, which has been verified by Vodacom.
We encourage you to settle the outstanding balance in order that we may close our file.
Regards
Hammond Pole Attorneys
Collections Department
We confirm that we have been liaising with our client as well as yourself in order to resolve your complaint.
We have provided you with details regarding the outstanding balance on your account, which has been verified by Vodacom.
We encourage you to settle the outstanding balance in order that we may close our file.
Regards
Hammond Pole Attorneys
Collections Department
