Manner of Conduct

Hi good evening I would like to express my dissatisfaction this evening firstly I went on unpaid maternity leave I had a balance I owed Finchoice I called and try to pay it to the best of my ability but I could not keep up. my account went into arrears they would call up and I would repeatedly tell them that I am unemployed. I was handed over to the attorneys and was advised that I need to make a payment agreement with them at the time I could not afford the payments. after a few months they sent me a deal for R2000 less than what I owe I then just started to work and agreed the pay the lump sum. my account was paid on the full amount that I was advised I waited a month for my paid up letter and it was all good. Then on the 12 July 2019they sent me a sms and I quote "ATTENTION! Ur FINCHOICE acc is seriously in arrears. pls MBD on *** to avoid further action and my ref number. Now I don't know if this is a joke or a **** but I am not going to let this role I was harassed by calls from Finchoice by sms and emails I will take further action in taking you to the ombudsman many South Africansdon't know their consumer rights but it does not mean that you have to exploit them because of their financial status. I have my proof of payment, my email and my paid up letter I will proceed with further action. I am appalled at Home choice as I was a valued customer still paying R1000 a month giving me over to a debt collecting agency your ratings will remain low as no-one likes debt collecting companies but what do with people who have a honest job and pays their debtors and is still being exploited.