Hammond Pole Attorneys *********** clients

My name is Francina Makgetha, ID number ********** 300081, I had a loan with Capitec which was later handed over the Hammond Pole Attorneys. In September 2017, Hammond Pole Attorneys told me that my account has been handed over to them and I have a balance of R8,400.00 with them, I made an arrangement to pay them R1,000.00 per month which according to my calculations with their consultant it was supposed to be 8 installments from September 2017 and they've been debiting my account on the 25th of each month. I have never skipped an installment since September 2017 to date.

Today ( 16th April 2018) when I called to inquire that I want to settle my balance which according to my bank app of Capitec my balance was supposed to be R1,443.00, One of their consultants told me my balance is not R1,443.00, it is actually R4,995.58. I asked them why my balance is so high all of sudden now that I need to settle my account they told me Capitec has added interest to my account, I went to inquire at Capitec about the new balance, they showed me on the system that my balance is R1,443.00 and they would not add interest on an account that's been handed over.

I asked Hammond and Pole Attorneys to send me the voice recording of our initial agreement of the R8,400.00 balance and the R1,000.00 payment agreement that we entered between us but they have not send me the recording and they have not responded to my request. I feel like Hammond and Pole Attorneys are taking advantage and they want to rip me off. May you please assist me in resolving this matter because I am working on paying my debts to avoid being black listed. The Contact details for Hammond and Pole Attorneys are **********