Hammond Pole Attorneys can't assist me after 2 months

Good day

My Vodacom account for September 2017 was handed over to Hammond Pole Attorneys even after I received a e-mail an e-mail on the 31 August that my account was settled.

On the 08/03/2018 I have sent the e-mail that i received in August from Vodacom to Samantha the agent that works at Hammond Pole Attorneys. She said that I can phone after 7 working days in March. When I phoned after the 7 working days she told me that she is still waiting for feedback.

So after 2 months she still don't have any feedback regarding my account.

The most rudest people working there that don't want to assist me.

Regards Corlia Roos