Hammond Inc Avoiding Accountability – Calls Dropped, No Clarification on MTN Account

I’m very disappointed with how Hammond Inc. is handling my MTN account. I’ve been trying to get clarity from them regarding a balance they claim I owe — R3500 — but I’ve been paying Strauss Daly Attorneys consistently since June. Before the handover to Hammond Inc., my outstanding balance was only R1061. Now, I’m being told I owe more than triple that amount, and no one is willing to explain why. What’s worse is that every time I call for clarification, they drop the call or avoid providing proper answers. This is completely unprofessional and unacceptable, especially when it comes to financial matters that affect my credit standing. I am escalating this matter to the Credit Ombud and want Hammond Inc. to take this seriously, provide a full reconciliation of the account, and stop treating consumers this way.