FNB Account Settlement

<p>My Fnb Credit card was handed over to them and I made a decsion to call them to settle the account,</p> <p> first of all the agents in that call centre has got no telephone menace because they are just plain rude,</p> <p>Every time a call I get a diffrent story, and all I want is just a settlement letter from them thats it,</p> <p>I am Proffessional IT manager in the Service Delivery industry and is by far horrible horrile service</p> <p>when I ask to speak to someone senior they brush me off and tell me the Supervisior is in a meeting </p> <p>for the mere fact that the story changes all the time and nobody can tell me the truth not how how they operate without supervision ,I spoke to a Guy by the name of Stembele and Sifiso the person that atleast tried to assist is a Guy by the name of Thando ,I am realy realy shock by this service. but I quess thats the service.</p>