Disgusting Service

<p>My Vodacom account was handed over to Hammond Pole without my knowledge even though I have been making payments into it.</p> <p>The agent calls me to tell me I owe Vodacom R5000.00 I request he to send me a statement, as the last statement I received from Vodacom was August 2015. She then promises to send me the statement right away. I check my emails the next day and no staement was sent.</p> <p>I have now waited a week for the statement and still nothing, I then phone Hammond Pole only to be told that they dont have a statement. I then ask the agent why are they phoning me when they dont have the proper documentation and she puts the phone down on me.</p> <p>I then phone Hammond Pole again and was told that she and her supervisor are busy. I requested one of them to phone me back and after waiting anhour they still have not phoned me back. I have sent through my proof of payments via email to them and still no one contacts me</p> <p> </p>