RP
Ryan P

1 reviews | Active since Jan 2012

17 Aug 2015, 08:59

Continuous threatening messages and calls

I paid up an account which only had an outstanding amount of R939.30 on the 27th of July 2015.There are two accounts and two different reference numbers come through from the same number.I used the incorrect reference number. Minutes later I contacted them making them aware and was asked to send a mail stating the correct reference and attaching the proof of payment, which I did, this was received and read.<br> <br> Since then I have received three emails stating the following:<br> <br> -\Time is running out! Failure to pay"<br> -\""Due to non payment...legal documents prepared for court\""<br> -\""Attorneys are proceeding with sending the Sheriff\""(This for the vodacom account which is also paid up)<br> <br> After EVERY one of these messages I have called to explain the same story about it the accounts being paid up and I get told I will receive paid up letter shortly"

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Replies (1)
Hammond Pole Inc
Hammond Pole Inc's reply17 Aug 2015, 11:51
Official
Hello RyanP,

We confirm that your account has been paid in full and that we have sent you a letter as confirmation via e-mail today.

Please accept our apologies for the frustration this incident may have caused.

Regards

Hammond Pole Attorneys
Collections Department