Bad call center etiquette. HP Attorneys

Good day.

Once again today I received a call from your *********** call center. I am not sure if you are paying them according to the number of call they make. 90% of the calls I receive from your so called call center employees have zero conversations. They most of the time put down before I answer the phone or when I catch them by surprise they are so surprised they ask my name and then put down the phone on there side. I would sincerely take a closer look at this because you are feeding the wrong stats to your customer, in this case FNB.

Now i know why they are not listed on Hellopeter.