ABSOLUTELY USELESS

how this company manages to get referrals from banks to do their conveyancing is beyond me. Useless fools handled property transfer which was a mess. Then the 'claim' they will request the electricity refund, which they charge an admin fee for but don't actually do anything until 5 follow up calls are made. After 6 months of phoning Desire Schlemmer, I eventually phoned Joburg myself only to be told the application had been rejected in May. I can't believe a firm as useless as this can ever get return business. Attitude from staff like Sylvia Askew and Lyne Ducie were atrocious throughout our dealings with them. <br> So, a matter which could've been resolved in 6 weeks if I had the correct information or if they'd even bothered to work has now taken almost all year and I still have to go to the electricity dept myself and do what they charge an admin fee to do.