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Cerise C
1 reviews | Active since Aug 2015
05 Dec 2019, 11:59
Never do business with haircity
The product they sent was horrible and damaged. And nothing on their returns policy states that sale items are not returnable but now all of a sudden they are claiming that it is not returnable. The policy clearly states that all orders are returnable with no exclusions.
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Hair City's replyOfficial
07 Sept 2020, 16:11We sincerely apologise for the miscommunication. Going forward we will endeavour to make sure that the product you order matches the description online, and that you do have the option for a FREE return or exchange.
Kind regards
Hair City Customer Service Team
Kind regards
Hair City Customer Service Team
Hair City's reply07 Sept 2020, 16:11
Official
We sincerely apologise for the miscommunication. Going forward we will endeavour to make sure that the product you order matches the description online, and that you do have the option for a FREE return or exchange.
Kind regards
Hair City Customer Service Team
Kind regards
Hair City Customer Service Team