Disgusted
<p>I bought 2 synthetic wigs online yesterday, did not recive a tracking no. When i called the call centre i was told there was no stock and they do not know when the stock will arrive. It will be there soon.. I am sorry this is not good enough. When i asked how long it normally takes to get new stock - they do not know.. No one can provide answers.. </p>
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Replies (1)Hair City's replyOfficial
07 Sept 2020, 16:20Hi Edith
We sincerely apologise for the level of service you received.
We have since improved our systems, and going forward you will receive a tracking number as soon as the parcel has been dispatched from our warehouse
Kind regards
Hair City Customer Service Team
We sincerely apologise for the level of service you received.
We have since improved our systems, and going forward you will receive a tracking number as soon as the parcel has been dispatched from our warehouse
Kind regards
Hair City Customer Service Team
Hair City's reply07 Sept 2020, 16:20
Official
Hi Edith
We sincerely apologise for the level of service you received.
We have since improved our systems, and going forward you will receive a tracking number as soon as the parcel has been dispatched from our warehouse
Kind regards
Hair City Customer Service Team
We sincerely apologise for the level of service you received.
We have since improved our systems, and going forward you will receive a tracking number as soon as the parcel has been dispatched from our warehouse
Kind regards
Hair City Customer Service Team
