1 reviews | Active since Nov 2016

02 Nov 2016, 15:27

Disgusted

<p>I bought 2 synthetic wigs online yesterday, did not recive a tracking no. When i called the call centre i was told there was no stock and they do not know when the stock will arrive. It will be there soon.. I am sorry this is not good enough. When i asked how long it normally takes to get new stock - they do not know.. No one can provide answers.. </p>

0
Replies (1)
Hair City
Hair City's reply07 Sept 2020, 16:20
Official
Hi Edith

We sincerely apologise for the level of service you received.

We have since improved our systems, and going forward you will receive a tracking number as soon as the parcel has been dispatched from our warehouse

Kind regards

Hair City Customer Service Team