Disappointing Service

On Friday 01 May 2020 I sent an email to Hair City to change the delivery address of my wig from my work place to my home. On Monday 04 May 2020 a lady by the name of Nyasha confirmed that the change had been made. By the Tuesday, I received a call from my office from the staff who have been allowed to go back to work that a delivery arrived for me at the office but they could not keep it on site due to COVID-19 regulations. The delivery company did not call me first, they have not called me since. Furthermore on the same day Nyasha called again to tell me the delivery will be made on the Wednesday. I have not heard a word since. Please communicate to your customers. I am so disappointed by this service especially since I already communicated that I would not be in the office and still you messed up.

Never ever again.