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Mosa M
1 reviews | Active since Sept 2016
01 Feb 2017, 12:03
Delivery Disaster!!!!!!!!
<p>They say if you pay before 9:30 you will get your order the same day, well mine took 3 days. Been sent from pillar to post, not replying to emails even not knowing where my unit was.</p> <p>Im really disappointed with the service really, since this is my 2nd time ordering and had no problems with my 1st order. Communication s****s can do with a lot of improving really.</p> <p> </p> <p>Disappointed!!!!!!!!!!</p>
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Hair City's replyOfficial
07 Sept 2020, 16:18Hi Mosa
We sincerely apologise for the level of service you received.
We experience delays either due to courier delays, or, depending on the product you ordered, there may be a delay in sourcing it, as it may have been out of stock.
Kind regards
Hair City Customer Service Team
We sincerely apologise for the level of service you received.
We experience delays either due to courier delays, or, depending on the product you ordered, there may be a delay in sourcing it, as it may have been out of stock.
Kind regards
Hair City Customer Service Team
Hair City's reply07 Sept 2020, 16:18
Official
Hi Mosa
We sincerely apologise for the level of service you received.
We experience delays either due to courier delays, or, depending on the product you ordered, there may be a delay in sourcing it, as it may have been out of stock.
Kind regards
Hair City Customer Service Team
We sincerely apologise for the level of service you received.
We experience delays either due to courier delays, or, depending on the product you ordered, there may be a delay in sourcing it, as it may have been out of stock.
Kind regards
Hair City Customer Service Team