NV
Noxolo V

1 reviews | Active since Jun 2021

14 Jun 2021, 19:01

Bad service by Hair City...Stay AWAY

I ordered hair online... what a bad service I received..Firstly my order was dispatched very late ,it took too long for me to receive it..and secondly I ordered more than R2000 worth of wig and was promised to get a free hair.. when I got the delivery, days later,the gift was nowhere to be found. I called and was told it will be dispatched that day,8th June..Still nothing received..I get blue ticked by your administrators on your whatsapp number..I emailed sales ,still noone is getting back to me. THEY CHOSE TO IGNORE ME. I must say you guys have the worse service ever.. it was the first and the last time I make use of your services.

0
Replies (1)
Hair City
Hair City's reply17 Jun 2021, 18:14
Official
Hi Noxolo. Thank you for bringing this to our attention. We will immediately investigate what has happened here. Please can you send us your order number and we will urgently look into this. Our sincere apologies for the inconvenience this has caused you.