1st time bad experience.

On the 16th March 2022 I went to Mall of Africa for a free installation and free styling for the wig I bought online on the 8th March 2022 , so I met a lady by the name of Nobuhle who referred to Siya to do my hair. Siya's treatment was awful, she kept saying my hair is oily and that she can't do any desired style and that there's no other installation besides putting the wig on like a hat, she discouraged me of knitting "if that's the right word" the wig on and washing it because she knocked off @6pm but the store officially closes @8pm. The lady (Siya) when she was hair drying my hair was careless and she was using force to dry hair. So I complained to Nobuhle about the service from Siya and she immediately addressed the issue with the lady and she apologized with an attitude showing no remorse. Nobuhle wrote me her contact number saying I should contact her this week so I can call her and follow-up on the issue as she will inform her manager, unfortunately she does not answer her phone.