RN
Rami N
1 reviews | Active since Mar 2025
02 Jul 2026, 12:27
Horrible customer service and delivery turnaround time
Horrible customer service and delivery turnaround time, they promise to deliver within 1-2 days in major cities, no delivery or communication relating to the delivery 3-4 days later. All channels of communication are ineffective, calls ring unanswered, emails are not responded to and WhatsApp channel is practically useless.
Helpful (0)
Replies (1)0
Replies (1)
Hair Majesty's replyOfficial
02 Jul 2026, 12:42Thank you so much for taking the time to leave us a review. We truly appreciate your feedback.
We sincerely apologize for the lack of communication regarding your order. We are currently experiencing a high volume of emails and calls, but please be assured that we are working as quickly as possible to respond to every client.
An email containing your tracking number and tracking link will be sent to you shortly. We sincerely apologize once again for the inconvenience and appreciate your patience and understanding.
We will also speak with our customer service agent, Merida, to ensure that your email is responded to as soon as possible.
Thank you for your continued support and understanding.
Hair Majesty's reply02 Jul 2026, 12:42
Official
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback.
We sincerely apologize for the lack of communication regarding your order. We are currently experiencing a high volume of emails and calls, but please be assured that we are working as quickly as possible to respond to every client.
An email containing your tracking number and tracking link will be sent to you shortly. We sincerely apologize once again for the inconvenience and appreciate your patience and understanding.
We will also speak with our customer service agent, Merida, to ensure that your email is responded to as soon as possible.
Thank you for your continued support and understanding.