NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About GWM HAVAL BOKSBURG
How is GWM HAVAL BOKSBURG rated on Hellopeter?
Hellopeter has tracked GWM HAVAL BOKSBURG across 15 reviews. GWM HAVAL BOKSBURG hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used GWM HAVAL BOKSBURG? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2025
BAD SERVICE & DIDN'T DIAGNOSE PROPERLY
I recently bought a jolion pro and had an issue where I hit a pothole and it messed up my front right control arm etc, took it to them to repair my car, they told me about two - three days it would done, it took them two weeks and when I went to collect they told me my rear suspension was bent and needed an additional amount to fix, I didn’t have it so I told them I’d come back to sort out and they said the car can still drive and all. Ontop of that they never call you to follow up you have to constantly call and ask. They never follow up to check if the car is fine. I had a trip yesterday and the car started limping, took it for balancing and alignment and the same issue they said for the suspension they didn’t find the only issue was my rim being bent. Tyre mart sorted it. This is my first and last Chinese car and last time I visit GWM BOKSBURG.
1 reviews | Active since Dec 2025
BAD SERVICE & DIDN'T DIAGNOSE PROPERLY
I recently bought a jolion pro and had an issue where I hit a pothole and it messed up my front right control arm etc, took it to them to repair my car, they told me about two - three days it would done, it took them two weeks and when I went to collect they told me my rear suspension was bent and needed an additional amount to fix, I didn’t have it so I told them I’d come back to sort out and they said the car can still drive and all. Ontop of that they never call you to follow up you have to constantly call and ask. They never follow up to check if the car is fine. I had a trip yesterday and the car started limping, took it for balancing and alignment and the same issue they said for the suspension they didn’t find the only issue was my rim being bent. Tyre mart sorted it. This is my first and last Chinese car and last time I visit GWM BOKSBURG.
1 reviews | Active since Jul 2011
Bad after sale service at GWM Boksburg
In June this year I purchased a H6 Haval from GWM Boksburg. Like all salespersons, I got the royal treatment, till I took delivery of the vehicle. Since then I have been trying to get a spare key for the car, and it's just continuous excuses, and empty promises. I am very disappointed, and just hope that I don't have serious issues with the vehicle itself, if just getting a spare key is such a problem. A simple rear wiper blade took 2 weeks to get there, and I wasn't informed that it had arrived if I did not make the call to follow up. Today, I've hopefully not been told another story, been told a key is being ordered, and Ill be advised when its there. Let's see. Should have stayed with VW.
1 reviews | Active since Jul 2011
Bad after sale service at GWM Boksburg
In June this year I purchased a H6 Haval from GWM Boksburg. Like all salespersons, I got the royal treatment, till I took delivery of the vehicle. Since then I have been trying to get a spare key for the car, and it's just continuous excuses, and empty promises. I am very disappointed, and just hope that I don't have serious issues with the vehicle itself, if just getting a spare key is such a problem. A simple rear wiper blade took 2 weeks to get there, and I wasn't informed that it had arrived if I did not make the call to follow up. Today, I've hopefully not been told another story, been told a key is being ordered, and Ill be advised when its there. Let's see. Should have stayed with VW.
1 reviews | Active since Aug 2024
Unacceptable customer service experience.
I took my car to GWM Boksburg for a diagnostic. On the 23 January 2026, I was informed that there are parts they need to order. I paid a 50% deposit, and was informed that order takes about 5days. I have been trying to follow up on this job! When I picked up the car on 23 January 2026, I was assisted by Palesa at reception.I have spoken to Palesa a few times after that date.She always promises to give me an update.Today, 02 March 2026, I was put to parts, and held on forever.This is costing me money.Can someone tell me what the problem is here?
1 reviews | Active since Aug 2024
Unacceptable customer service experience.
I took my car to GWM Boksburg for a diagnostic. On the 23 January 2026, I was informed that there are parts they need to order. I paid a 50% deposit, and was informed that order takes about 5days. I have been trying to follow up on this job! When I picked up the car on 23 January 2026, I was assisted by Palesa at reception.I have spoken to Palesa a few times after that date.She always promises to give me an update.Today, 02 March 2026, I was put to parts, and held on forever.This is costing me money.Can someone tell me what the problem is here?