MC
Mike C
1 reviews | Active since May 2022
18 May 2023, 14:00
ZERO SUPPORT
Gumtree has a new verification process that uses our Cell Phone. When I was on Gumtree I tried to bypass it which I did ONCE. Now because I never logged OUT I can access my A/C BUT I cannot post an advert.
I have left umpteen messages in the SUPPORT section with no response. I also E-mailed them and Google Chrome has an Extension called MAIL TRACK that works the same as WattsApp. There are 2 Green ticks against their E-mail in my SENT box. Zero response in a WEEK.
I really DO NOT know what their problem is. It is most frustrating and un-proffessional. They left me no alternative but to use HelloPeter.
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Replies (1)0
Replies (1)Gumtree South Africa's replyOfficial
05 Jul 2023, 15:28Hi Mike,
Sorry to hear about what happened.
From the tickets we have, we believe this issue has been resolved. If you are still struggling with your mobile verification, please feel free to reach out to our team via this link https://guide.gumtree.co.za/hc/en-us/requests/new .
The Gumtree Team
Sorry to hear about what happened.
From the tickets we have, we believe this issue has been resolved. If you are still struggling with your mobile verification, please feel free to reach out to our team via this link https://guide.gumtree.co.za/hc/en-us/requests/new .
The Gumtree Team
Gumtree South Africa's reply05 Jul 2023, 15:28
Official
Hi Mike,
Sorry to hear about what happened.
From the tickets we have, we believe this issue has been resolved. If you are still struggling with your mobile verification, please feel free to reach out to our team via this link https://guide.gumtree.co.za/hc/en-us/requests/new .
The Gumtree Team
Sorry to hear about what happened.
From the tickets we have, we believe this issue has been resolved. If you are still struggling with your mobile verification, please feel free to reach out to our team via this link https://guide.gumtree.co.za/hc/en-us/requests/new .
The Gumtree Team
