Why tamper with things that weren't broken?

Item: Gumtree South Africa
Rating: 1
Author: Andrew W

I've been selling items on Gumtree for quite some time but since the website and the app have been redesigned it's become a nightmare to use. The IOS app is now overly complicated now, previously it was easy to look for a particular car for instance, now it's a real pain. As for the web page.... I currently have a vehicle for sale on Gumtree but whenever I go to 'My Ads', to see how many views the ad has had or to edit the ad I first get a screen to sign up with MFC Private Finance and I cannot navigate away from this screen to the 'Active Ads' tab at the top. Gumtree, why did you have to change things that weren't broken? Selling on your site is now a problem and just browsing either the site or the app is not enjoyable anymore.

Helpful (0)

Replies (2)

Andrew W's updateReviewer Update

17 Jul 2022, 21:08

An update on my above comment. I sold the item off line and went to delete the Gumtree ad on my phone as I cannot access it via my computer because of the previously mentioned reason. I find I can't even delete the ad using my phone because the 'confirm' button is out of view at the bottom of the screen and no matter how I try it won't allow me the click on it! Completely ridiculous! It used to be so easy to use Gumtree once upon a time.

Andrew W's update17 Jul 2022, 21:08

Reviewer Update

Gumtree South Africa's replyOfficial

18 Jul 2022, 11:10

Hi there, thank you for your feedback, we will forward this on. We would like to gather further information so if you are happy to email help.gumtree.co.za we can get further information form you?

Gumtree South Africa's reply18 Jul 2022, 11:10

Official

Hi there, thank you for your feedback, we will forward this on. We would like to gather further information so if you are happy to email help.gumtree.co.za we can get further information form you?