1 reviews | Active since Jul 2011
Website Issues Continue
I'm extremely irritated with [URL Removed] website and Android App at the moment, I'm in the process of looking for a flat but your site is so slow/unresponsive that it makes the search near impossible.<br> <br> The issue has been persisting for a while & I'd like to know when you intend on sorting it out? Maybe if you stop bombarding your customers with spam ads on your site you'll have the capacity to actually making your site searchable.<br> <br> You're going to lose a lot of potential customers if searching your site continues to be so tedious. I'm contacting your through this channel as you do not seem willing to respond to any social media interaction.<br> <br> If no real improvements are made to your website I will launch a social media campaign to highlight your lack of willingness to provide a descent service to your customers.
We are very sorry for the inconvenience you and other users have been experiencing this past 24 hours.
Unfortunately, we are currently dealing with some server issues that are effecting both the site and the Gumtree Apps.
Please know that it is currently a top priority for our IT team and they are doing their best to sort this out as soon as possible.
We are also sorry to hear that you feel as though you were not answered in a timely manner on social media. However, I hope that you can understand that since this is effecting all users that we have been receiving an incredibly high volume of contact requests from users in regards to this. This has admittedly slowed our response times down considerably, but know that we are doing our best to still respond to all inquiries as soon as we can.
Again, we apologize for any inconvenience this issue has caused, but we do ask for your patience while we move to resolve this issue in a timely manner.
Thank you,
Gumtree Team
We are very sorry for the inconvenience you and other users have been experiencing this past 24 hours.
Unfortunately, we are currently dealing with some server issues that are effecting both the site and the Gumtree Apps.
Please know that it is currently a top priority for our IT team and they are doing their best to sort this out as soon as possible.
We are also sorry to hear that you feel as though you were not answered in a timely manner on social media. However, I hope that you can understand that since this is effecting all users that we have been receiving an incredibly high volume of contact requests from users in regards to this. This has admittedly slowed our response times down considerably, but know that we are doing our best to still respond to all inquiries as soon as we can.
Again, we apologize for any inconvenience this issue has caused, but we do ask for your patience while we move to resolve this issue in a timely manner.
Thank you,
Gumtree Team