KB
Karl B

1 reviews | Active since Dec 2010

07 Mar 2020, 10:33

Useless Staff Removing Already Approved Ads

I have been advertising on Gumtree for about 3 years. I advertise part time positions and had your "Jason" approve the copy text after difficulty in the beginning. Now and again I have had my ads removed and after appealing and pointing out what I am saying and that it was previously approved, my ads have been reinstated. For the last two weeks all my ads have been removed and after appealing to "Support", I get ZERO response and no explanations. I 100% meet the requirements for part time ads and I am using a company domain. I am totally annoyed to be treated like this and it is clear that your staff do NOT read the ads properly before removing ads. I have requested a Manager to call me so I can explain my frustration but that is ignored. I DO NOT RECOMMEND Gumtree for any business advertising!!

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply10 Mar 2020, 15:15
Official
Hi Karl, thank you for your report. May I ask, could you please reach out to us via our helpdesk, on the link below, we would need to get your email address, so we can look into this for you: https://help.gumtree.co.za/?cu=1&fs=ContactUs&l=en_US&q=&s= Looking forward to hearing from you.