Unfair blocking of my account

I have had a very frustrating experience with Gumtree lately and I hope that this might help to sort it out, as I don't know where else to turn. I have been using gumtree to advertise the adoption of my kittens, I have my own rescue org. and before I started my own org,. I was fostering for various org. I have been advertising on Gumtree for years without problems. 2 weeks ago one of my ads was rejected due to me not specifying the breed of my kittens, they are rescues so therefore have no breed along with me not specifying the words they may only leave me from 8 weeks on (I wrote they may not leave me until old enough) they told me what to fix, Fine, I thought, I will just include the descriptions they asked for as best as I could, and that once done I may carry on advertising as I have done for years without problems, now my ads are perfectly legal according to their policy. Then I saw that gumtree removed ALL my different ads as well as blocked my whole account. Trying to sort out and get my account unblocked so I could fix and repost my ads, I emailed them trying to explain the situation. No response. Can't find any number to call customer support on, seems its just email. So now my question is this - how am I supposed to place legitimate ads from now on on gumtree? Why am I being blocked and my ads removed when they fall within the rules? Why don't they give warnings and give people time to edit their ads if something is wrong according to them? All of this doesn't make much sense to me and is frustrating me beyond comprehension. I'm sure one phone call to someone working there could sort it out, but I can't get in contact with anyone from Gumtree. I know there are other options out there (OLX, junkmail) but I don't want to give up on gumtree as I've been using them for years and get a good response from my ads. Why do they make it so hard to post a few ads advertising my kittens for adoption, they are depriving my kittens of possible homes and why do they delete ALL ads AND block the account of a person if one ad is deemed to be against the rules? I've read similar complaints here from people who's ads get deleted for no good reason. If anyone from gumtree is reading this, could you please unblock my account. Is there anything else I must do or must not do to not be blocked again in the future? Please, talk to me.