1 reviews | Active since Oct 2012
They took my money for a advert,then rejected add
They took my money for an advert, then rejected it and never paid back my money. They claim that they cannot advertise Rottweiler Puppies for sale because of ******* buyers. Now we get punished for other people's mistake. ******* buyers can buy or steel puppies anywhere. Before we sell our puppies to families, we go to there homes and do a check on them before we sell them. Now I have 18 adorable puppies I have to give away to the SPCA because of them. I have also checked on there site and there are paid adverts with Rottweiler puppies for sale, so they are discriminating. I am battling to get any response from them. They are not pet *****s, but pet haters, because it is the puppies that are suffering not them or the ******* buyers. Please help?
Please know that we only have the best intentions in regards to the welfare of the animals on our site. With this in mind we worked with the SPCA, other animal welfare organizations and our community members to come up with our policies for posting in our pets section.
These policies are clearly outlined on the site and by posting on Gumtree you are agreeing to adhere to our posting policies. Gumtree does reserve the right to remove any ads that are in violation of these polices. You can read more about them here:
http://help.gumtree.co.za/articles/en_US/KB_Article/Gumtree-Pets-Code-of-Practice/?l=en_US&c=PublicKB%3AGumtree_policies&fs=Search&pn=1&vgroup1=PublicKB&vcategory1=PublicKB%3AGumtree_policies&s=
Also, posting on Gumtree is a free service.
We do offer that users can purchase special features for their ads to help them stand out. However, I have looked at the ads in question and there does not appear to have been any features purchased on them. So it appears that these were free ads that were removed.
That being said, you can always contact a Gumtree agent directly here at our Help Desk:
http://help.gumtree.co.za/
Thank you,
Gumtree Team
Please know that we only have the best intentions in regards to the welfare of the animals on our site. With this in mind we worked with the SPCA, other animal welfare organizations and our community members to come up with our policies for posting in our pets section.
These policies are clearly outlined on the site and by posting on Gumtree you are agreeing to adhere to our posting policies. Gumtree does reserve the right to remove any ads that are in violation of these polices. You can read more about them here:
http://help.gumtree.co.za/articles/en_US/KB_Article/Gumtree-Pets-Code-of-Practice/?l=en_US&c=PublicKB%3AGumtree_policies&fs=Search&pn=1&vgroup1=PublicKB&vcategory1=PublicKB%3AGumtree_policies&s=
Also, posting on Gumtree is a free service.
We do offer that users can purchase special features for their ads to help them stand out. However, I have looked at the ads in question and there does not appear to have been any features purchased on them. So it appears that these were free ads that were removed.
That being said, you can always contact a Gumtree agent directly here at our Help Desk:
http://help.gumtree.co.za/
Thank you,
Gumtree Team