DA
Daniel A
1 reviews | Active since Nov 2018
09 Aug 2021, 18:41
Silly behaviour totally unprofessional
Gumtree keeps deleting ads for NO REASONS. I had hundreds of ads on their site but now they just delete them all !!!
Helpful (0)
Replies (24)0
Replies (24)
Gumtree South Africa's replyOfficial
10 Aug 2021, 12:53Hi Danie. Please be in touch via help.gumtree.co.za so we can look into this for you.
Gumtree South Africa's reply10 Aug 2021, 12:53
Official
Hi Danie. Please be in touch via help.gumtree.co.za so we can look into this for you.
DA
Daniel A's updateReviewer Update
10 Aug 2021, 13:43 Hi,
It would be interesting to know in what way an ad for software can be inappropiated ?
It contents words that are used by Microsoft and we have a service selling software for over 5 years now with thousands of happy clients.
Please advice
Daniel
It would be interesting to know in what way an ad for software can be inappropiated ?
It contents words that are used by Microsoft and we have a service selling software for over 5 years now with thousands of happy clients.
Please advice
Daniel
DA
Daniel A's update10 Aug 2021, 13:43
Reviewer Update
Hi,
It would be interesting to know in what way an ad for software can be inappropiated ?
It contents words that are used by Microsoft and we have a service selling software for over 5 years now with thousands of happy clients.
Please advice
Daniel
It would be interesting to know in what way an ad for software can be inappropiated ?
It contents words that are used by Microsoft and we have a service selling software for over 5 years now with thousands of happy clients.
Please advice
Daniel
Gumtree South Africa's replyOfficial
11 Aug 2021, 10:54Hi Daniel, sorry to hear that you are having difficulty. Please contact our helpdesk on *** so we can advise you accordingly?
Gumtree South Africa's reply11 Aug 2021, 10:54
Official
Hi Daniel, sorry to hear that you are having difficulty. Please contact our helpdesk on *** so we can advise you accordingly?
DA
Daniel A's updateReviewer Update
11 Aug 2021, 11:21(Daniel) Hi thanks for your reply but your answer seems to always be:
(Gumtree) Thanks for your email.
I am afraid that your ads have been removed and your access restricted because they are inappropriate for the Gumtree site.
(Gumtree) Thanks for your email.
I am afraid that your ads have been removed and your access restricted because they are inappropriate for the Gumtree site.
DA
Daniel A's update11 Aug 2021, 11:21
Reviewer Update
(Daniel) Hi thanks for your reply but your answer seems to always be:
(Gumtree) Thanks for your email.
I am afraid that your ads have been removed and your access restricted because they are inappropriate for the Gumtree site.
(Gumtree) Thanks for your email.
I am afraid that your ads have been removed and your access restricted because they are inappropriate for the Gumtree site.
DA
Daniel A's updateReviewer Update
12 Aug 2021, 07:19No more reply from Gumtree.
There is no 'policy' to what is approriate or not.
They just delete ads as they wish or is there a valid reason? ...
There is no 'policy' to what is approriate or not.
They just delete ads as they wish or is there a valid reason? ...
DA
Daniel A's update12 Aug 2021, 07:19
Reviewer Update
No more reply from Gumtree.
There is no 'policy' to what is approriate or not.
They just delete ads as they wish or is there a valid reason? ...
There is no 'policy' to what is approriate or not.
They just delete ads as they wish or is there a valid reason? ...
Gumtree South Africa's replyOfficial
13 Aug 2021, 10:29Hi Daniel. Please be in touch via help.gumtree.co.za so we can advise you?
Gumtree South Africa's reply13 Aug 2021, 10:29
Official
Hi Daniel. Please be in touch via help.gumtree.co.za so we can advise you?
DA
Daniel A's updateReviewer Update
14 Aug 2021, 15:59We were in touch on your 'help' site so that you can 'advise' us but no reply so far !!!
the reason we cannot advertise on your site is getting more and more suspicious ...
the reason we cannot advertise on your site is getting more and more suspicious ...
DA
Daniel A's update14 Aug 2021, 15:59
Reviewer Update
We were in touch on your 'help' site so that you can 'advise' us but no reply so far !!!
the reason we cannot advertise on your site is getting more and more suspicious ...
the reason we cannot advertise on your site is getting more and more suspicious ...
DA
Daniel A's updateReviewer Update
16 Aug 2021, 11:17Gumtree rep**** by email: We are reaching out to you from the Gumtree helpdesk regarding your query about why your account has been permanently restricted.
The account has been permanently restricted due to various reports from users that you are selling digital software, which is not allowed as below:
Digital Items or Accounts
• Including gaming accounts, accounts with multiple device allowances, and digital copies of movies, books, or software.
Thank you for your understanding.
We are not able to open your account again.
Warm Regards,Jade The Gumtree Team
Daniel reply :
Dear Jade, We are selling perfectly legal software and to prove it we have a lot of happy clients as a reference (see attached). I can only think that jealous other advertisers are playing havoc on perfectly honest service providers. When I see some of the unprofessional ads published on Gumtree, I have to wonder how they manage to publish their ads without a problem. In the past my ads we quite often copied and used by these fly by night little ‘operators’. Regards Daniel
The account has been permanently restricted due to various reports from users that you are selling digital software, which is not allowed as below:
Digital Items or Accounts
• Including gaming accounts, accounts with multiple device allowances, and digital copies of movies, books, or software.
Thank you for your understanding.
We are not able to open your account again.
Warm Regards,Jade The Gumtree Team
Daniel reply :
Dear Jade, We are selling perfectly legal software and to prove it we have a lot of happy clients as a reference (see attached). I can only think that jealous other advertisers are playing havoc on perfectly honest service providers. When I see some of the unprofessional ads published on Gumtree, I have to wonder how they manage to publish their ads without a problem. In the past my ads we quite often copied and used by these fly by night little ‘operators’. Regards Daniel
DA
Daniel A's update16 Aug 2021, 11:17
Reviewer Update
Gumtree rep**** by email: We are reaching out to you from the Gumtree helpdesk regarding your query about why your account has been permanently restricted.
The account has been permanently restricted due to various reports from users that you are selling digital software, which is not allowed as below:
Digital Items or Accounts
• Including gaming accounts, accounts with multiple device allowances, and digital copies of movies, books, or software.
Thank you for your understanding.
We are not able to open your account again.
Warm Regards,Jade The Gumtree Team
Daniel reply :
Dear Jade, We are selling perfectly legal software and to prove it we have a lot of happy clients as a reference (see attached). I can only think that jealous other advertisers are playing havoc on perfectly honest service providers. When I see some of the unprofessional ads published on Gumtree, I have to wonder how they manage to publish their ads without a problem. In the past my ads we quite often copied and used by these fly by night little ‘operators’. Regards Daniel
The account has been permanently restricted due to various reports from users that you are selling digital software, which is not allowed as below:
Digital Items or Accounts
• Including gaming accounts, accounts with multiple device allowances, and digital copies of movies, books, or software.
Thank you for your understanding.
We are not able to open your account again.
Warm Regards,Jade The Gumtree Team
Daniel reply :
Dear Jade, We are selling perfectly legal software and to prove it we have a lot of happy clients as a reference (see attached). I can only think that jealous other advertisers are playing havoc on perfectly honest service providers. When I see some of the unprofessional ads published on Gumtree, I have to wonder how they manage to publish their ads without a problem. In the past my ads we quite often copied and used by these fly by night little ‘operators’. Regards Daniel
DA
Daniel A's updateReviewer Update
17 Aug 2021, 12:42Gumtree opened my account again but I cannot post any ads !!!
what is the point.
I can see why the majority of reviews are very negative.
what is the point.
I can see why the majority of reviews are very negative.
DA
Daniel A's update17 Aug 2021, 12:42
Reviewer Update
Gumtree opened my account again but I cannot post any ads !!!
what is the point.
I can see why the majority of reviews are very negative.
what is the point.
I can see why the majority of reviews are very negative.
Gumtree South Africa's replyOfficial
17 Aug 2021, 19:14Hi Daniel, thank you for your feedback, we have been in touch via email, and advised you regarding this. Should you have further questions, please do let us know.
Gumtree South Africa's reply17 Aug 2021, 19:14
Official
Hi Daniel, thank you for your feedback, we have been in touch via email, and advised you regarding this. Should you have further questions, please do let us know.
DA
Daniel A's updateReviewer Update
17 Aug 2021, 19:55Your reply does not make any sense.
Perfectly trusted software provider are forbidden from advertising but fly by night operators are allowed. Sounds like r*****s
Perfectly trusted software provider are forbidden from advertising but fly by night operators are allowed. Sounds like r*****s
DA
Daniel A's update17 Aug 2021, 19:55
Reviewer Update
Your reply does not make any sense.
Perfectly trusted software provider are forbidden from advertising but fly by night operators are allowed. Sounds like r*****s
Perfectly trusted software provider are forbidden from advertising but fly by night operators are allowed. Sounds like r*****s
Gumtree South Africa's replyOfficial
18 Aug 2021, 11:28HI Daniel. Please be in touch via help.gumtree.co.za if you need further advise regarding your account.
Gumtree South Africa's reply18 Aug 2021, 11:28
Official
HI Daniel. Please be in touch via help.gumtree.co.za if you need further advise regarding your account.
DA
Daniel A's updateReviewer Update
18 Aug 2021, 11:42I have done that already and you restricted my account
DA
Daniel A's update18 Aug 2021, 11:42
Reviewer Update
I have done that already and you restricted my account
DA
Daniel A's updateReviewer Update
19 Aug 2021, 10:22Gumtree publishes adverts from dubious people but not from us, perfectly legal software providers. There is something more into it. When we read the other reviews, we also see that Gumtree has a 'selective' advertising policy.
DA
Daniel A's update19 Aug 2021, 10:22
Reviewer Update
Gumtree publishes adverts from dubious people but not from us, perfectly legal software providers. There is something more into it. When we read the other reviews, we also see that Gumtree has a 'selective' advertising policy.
Gumtree South Africa's replyOfficial
19 Aug 2021, 10:58Thank you for your feedback. You are welcome to get back to us via help.gumtree.co.za
Gumtree South Africa's reply19 Aug 2021, 10:58
Official
Thank you for your feedback. You are welcome to get back to us via help.gumtree.co.za
DA
Daniel A's updateReviewer Update
19 Aug 2021, 11:02what is the point?
we are getting nowhere and you keep blocking my account for no reasons
we are getting nowhere and you keep blocking my account for no reasons
DA
Daniel A's update19 Aug 2021, 11:02
Reviewer Update
what is the point?
we are getting nowhere and you keep blocking my account for no reasons
we are getting nowhere and you keep blocking my account for no reasons
DA
Daniel A's updateReviewer Update
22 Aug 2021, 12:03Gumtree publishes software ads of unprofessional little ******* operators but does not want to publish ads from software professionals like us !!! makes no sense
DA
Daniel A's update22 Aug 2021, 12:03
Reviewer Update
Gumtree publishes software ads of unprofessional little ******* operators but does not want to publish ads from software professionals like us !!! makes no sense
Gumtree South Africa's replyOfficial
25 Aug 2021, 17:30Please chat to us via our helpdesk. www.help.gumtree.co.za
Gumtree South Africa's reply25 Aug 2021, 17:30
Official
Please chat to us via our helpdesk. www.help.gumtree.co.za
DA
Daniel A's updateReviewer Update
27 Aug 2021, 08:39wrote to Gumtree but (obviously) no reply.
DA
Daniel A's update27 Aug 2021, 08:39
Reviewer Update
wrote to Gumtree but (obviously) no reply.
Gumtree South Africa's replyOfficial
30 Aug 2021, 16:29Hi Daniel. As we did explain, due the various multiple reports from users that you were selling pirated media, after we requested that you do not do this, due to your non adherence of this, your account was shut. We had sent multiple requests, which were not heeded. Thank you for your understanding. Our policy does state we don't allow the sale of these: https://help.gumtree.co.za/articles/en_US/KB_Article/What-is-not-allowed-on-Gumtree/?
Gumtree South Africa's reply30 Aug 2021, 16:29
Official
Hi Daniel. As we did explain, due the various multiple reports from users that you were selling pirated media, after we requested that you do not do this, due to your non adherence of this, your account was shut. We had sent multiple requests, which were not heeded. Thank you for your understanding. Our policy does state we don't allow the sale of these: https://help.gumtree.co.za/articles/en_US/KB_Article/What-is-not-allowed-on-Gumtree/?
DA
Daniel A's updateReviewer Update
30 Aug 2021, 18:18That is your opinion or rather your excuse to disturb professional businesses of SA. Your ‘various multiple reports’ are probably sourced from Gumtree employees that childishly want to disturb the Western Cape business community.
Luckily, we have thousands of happy clients that keep buying from us.
Luckily, we have thousands of happy clients that keep buying from us.
DA
Daniel A's update30 Aug 2021, 18:18
Reviewer Update
That is your opinion or rather your excuse to disturb professional businesses of SA. Your ‘various multiple reports’ are probably sourced from Gumtree employees that childishly want to disturb the Western Cape business community.
Luckily, we have thousands of happy clients that keep buying from us.
Luckily, we have thousands of happy clients that keep buying from us.
DA
Daniel A's updateReviewer Update
31 Aug 2021, 10:54seeing the overwhelming number of bad reviews, Gumtree should be deactivated.
DA
Daniel A's update31 Aug 2021, 10:54
Reviewer Update
seeing the overwhelming number of bad reviews, Gumtree should be deactivated.
DA
Daniel A's updateReviewer Update
17 Sept 2021, 11:12is Gumtree closing down?
seems like it, yesterday the ads were duplicated 5 or 6 times, and today the search screen is blank.
seems like it, yesterday the ads were duplicated 5 or 6 times, and today the search screen is blank.
DA
Daniel A's update17 Sept 2021, 11:12
Reviewer Update
is Gumtree closing down?
seems like it, yesterday the ads were duplicated 5 or 6 times, and today the search screen is blank.
seems like it, yesterday the ads were duplicated 5 or 6 times, and today the search screen is blank.
DA
Daniel A's updateReviewer Update
29 Jun 2023, 13:48 is Gumtree closing down?
seems like it, their website is extremely slow
seems like it, their website is extremely slow
DA
Daniel A's update29 Jun 2023, 13:48
Reviewer Update
is Gumtree closing down?
seems like it, their website is extremely slow
seems like it, their website is extremely slow