wS
william S
1 reviews | Active since Mar 2019
04 Sept 2019, 20:31
**********.. charged but no product
I have used gumtree for years, and this is not the first time i have had this issue. I place two adds on gumtree and both where not made live how ever i was still billed over a 1000 rand for adds that never went up. this is not right, and feel **********. i emailed them about a refund and was ignored. i would think twice before advertising on gumtree as you will pay but your add may never go up.
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Gumtree South Africa's replyOfficial
05 Sept 2019, 12:21Hi William. Sorry to hear that your Ads conflicted. Please email us via https://help.gumtree.co.za/?cu=1&fs=ContactUs&l=en_US&q=&s= Please ensure no typo in your address. We automatically return payments on Ads that conflict, but if you email us, we can double check for you.
Gumtree South Africa's reply05 Sept 2019, 12:21
Official
Hi William. Sorry to hear that your Ads conflicted. Please email us via https://help.gumtree.co.za/?cu=1&fs=ContactUs&l=en_US&q=&s= Please ensure no typo in your address. We automatically return payments on Ads that conflict, but if you email us, we can double check for you.