kA
kristin A
1 reviews | Active since Aug 2015
12 Aug 2015, 09:37
removal of paid ad
Hi Gumtree,<br> <br> I loaded an AD this morning #***, i also boosted the AD, to be a top AD for 31 days. My reference number: ***. I loaded this AD because i did not want to load a new Ad everyday. Now I see you have removed my AD? <br> <br> You removed my AD for reasons that were only brought to my attention after I had paid the R399???<br> <br> I need the AD re-instated, the paid one.<br> <br> Please assist soonest, as I am loosing money.<br> <br> Really disappointing.<br> <br>
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Replies (1)
Gumtree South Africa's replyOfficial
12 Aug 2015, 21:01Hello designerk77,
Sorry for the inconvenience, there appears to have been a mistake with this ad being removed.
However, I am glad to see that you contacted us through our Help Desk (http://help.gumtree.co.za/) and our agents were able to quickly resolve this for you.
I want all users to know that the fastest and easiest way to get in touch with us, should you have any issues at all, is through our Help Desk:
http://help.gumtree.co.za/
We are always here to help you.
Thank you,
Gumtree Team
Sorry for the inconvenience, there appears to have been a mistake with this ad being removed.
However, I am glad to see that you contacted us through our Help Desk (http://help.gumtree.co.za/) and our agents were able to quickly resolve this for you.
I want all users to know that the fastest and easiest way to get in touch with us, should you have any issues at all, is through our Help Desk:
http://help.gumtree.co.za/
We are always here to help you.
Thank you,
Gumtree Team
Gumtree South Africa's reply12 Aug 2015, 21:01
Official
Hello designerk77,
Sorry for the inconvenience, there appears to have been a mistake with this ad being removed.
However, I am glad to see that you contacted us through our Help Desk (http://help.gumtree.co.za/) and our agents were able to quickly resolve this for you.
I want all users to know that the fastest and easiest way to get in touch with us, should you have any issues at all, is through our Help Desk:
http://help.gumtree.co.za/
We are always here to help you.
Thank you,
Gumtree Team
Sorry for the inconvenience, there appears to have been a mistake with this ad being removed.
However, I am glad to see that you contacted us through our Help Desk (http://help.gumtree.co.za/) and our agents were able to quickly resolve this for you.
I want all users to know that the fastest and easiest way to get in touch with us, should you have any issues at all, is through our Help Desk:
http://help.gumtree.co.za/
We are always here to help you.
Thank you,
Gumtree Team