AL
Arno L
1 reviews | Active since Dec 2018
04 Oct 2022, 10:07
Poor service Gumtree
My ads simply won't be placed. I use exactly the same terms as other users witch ads is placed. I try to sell pups, use all the requirements Gumtree wants. For longer than a month I tried to place my ad, but Gumtree simply dont place it. So frustrating.
Helpful (0)
Replies (1)0
Replies (1)
Gumtree South Africa's replyOfficial
04 Oct 2022, 10:54Good day, we have taken a look and the account has been restricted due to not adhering to our pets policy. The Ad does not sate 'vet checked', it does not state 'vaccinated' and the date of birth of the pups, they are not yet 8 weeks, and your Ad does not state that they will only leave at 8 weeks. This is listed in our pets policies which all users need to please adhere to: https://help.gumtree.co.za/pkb_Home?cu=1&fs=ContactUs&l=en_US&lang=en_US&q=&s= Your account was restricted as we had sent you emails asking you to adhere to the above, as this did not happen, the account was restricted. Please be in touch via help.gumtree.co.za to resolve this.
Gumtree South Africa's reply04 Oct 2022, 10:54
Official
Good day, we have taken a look and the account has been restricted due to not adhering to our pets policy. The Ad does not sate 'vet checked', it does not state 'vaccinated' and the date of birth of the pups, they are not yet 8 weeks, and your Ad does not state that they will only leave at 8 weeks. This is listed in our pets policies which all users need to please adhere to: https://help.gumtree.co.za/pkb_Home?cu=1&fs=ContactUs&l=en_US&lang=en_US&q=&s= Your account was restricted as we had sent you emails asking you to adhere to the above, as this did not happen, the account was restricted. Please be in touch via help.gumtree.co.za to resolve this.