kS
kieona S
1 reviews | Active since Mar 2015
14 Apr 2015, 10:26
please assist as you have locked out my account
My user account has been locked out and I have no idea why.<br> I use your site for advertising and now cannot post any ads.<br> please urgently contact me
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Gumtree South Africa's replyOfficial
15 Apr 2015, 18:26Hello ksewack,
Hi Kieona,
I'm sorry for the confusion. I am under the impression that you had been restricted on an email different from the one you've used to write in this report.
I see you had created a new account today with the email you used to open this report, and had posted 15 ads for the same service today. (Please contact our help desk with the other email you had used so we may take a look and assist - http://help.gumtree.co.za/)
However, from the posting processe used today - please note that we do not allow duplicate ads. Please post only one ad per item/service available. Remove an existing ad prior to placing a new ad for the same thing.
Failing to do so does constitute as a 'Spam Duplicate' and we send 3 notices when removing bundles of duplicated content prior to restricting the account to prevent it further.
You can take a look at our posting policies below:
http://help.gumtree.co.za/articles/en_US/KB_Article/What-are-the-General-posting-rules
Hi Kieona,
I'm sorry for the confusion. I am under the impression that you had been restricted on an email different from the one you've used to write in this report.
I see you had created a new account today with the email you used to open this report, and had posted 15 ads for the same service today. (Please contact our help desk with the other email you had used so we may take a look and assist - http://help.gumtree.co.za/)
However, from the posting processe used today - please note that we do not allow duplicate ads. Please post only one ad per item/service available. Remove an existing ad prior to placing a new ad for the same thing.
Failing to do so does constitute as a 'Spam Duplicate' and we send 3 notices when removing bundles of duplicated content prior to restricting the account to prevent it further.
You can take a look at our posting policies below:
http://help.gumtree.co.za/articles/en_US/KB_Article/What-are-the-General-posting-rules
Gumtree South Africa's reply15 Apr 2015, 18:26
Official
Hello ksewack,
Hi Kieona,
I'm sorry for the confusion. I am under the impression that you had been restricted on an email different from the one you've used to write in this report.
I see you had created a new account today with the email you used to open this report, and had posted 15 ads for the same service today. (Please contact our help desk with the other email you had used so we may take a look and assist - http://help.gumtree.co.za/)
However, from the posting processe used today - please note that we do not allow duplicate ads. Please post only one ad per item/service available. Remove an existing ad prior to placing a new ad for the same thing.
Failing to do so does constitute as a 'Spam Duplicate' and we send 3 notices when removing bundles of duplicated content prior to restricting the account to prevent it further.
You can take a look at our posting policies below:
http://help.gumtree.co.za/articles/en_US/KB_Article/What-are-the-General-posting-rules
Hi Kieona,
I'm sorry for the confusion. I am under the impression that you had been restricted on an email different from the one you've used to write in this report.
I see you had created a new account today with the email you used to open this report, and had posted 15 ads for the same service today. (Please contact our help desk with the other email you had used so we may take a look and assist - http://help.gumtree.co.za/)
However, from the posting processe used today - please note that we do not allow duplicate ads. Please post only one ad per item/service available. Remove an existing ad prior to placing a new ad for the same thing.
Failing to do so does constitute as a 'Spam Duplicate' and we send 3 notices when removing bundles of duplicated content prior to restricting the account to prevent it further.
You can take a look at our posting policies below:
http://help.gumtree.co.za/articles/en_US/KB_Article/What-are-the-General-posting-rules