JH
Jaun H
1 reviews | Active since Dec 2012
25 Jan 2016, 16:31
Paid R1099-00 for nothing
This morning I posted a ad on the homepage galary which cost me R1099-00 and it was never allocated to my ad.<br> Sent a email this morning and still no answer. Not even a read receipt?<br>
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Replies (1)
Gumtree South Africa's replyOfficial
26 Jan 2016, 18:13Hello JaunSA,
Sorry to hear that you were having issues.
However, I checked and I did not see an email sent to our Help Department in regards to this. Please make sure that you are reaching out to us through our Help Desk for the fastest response:
http://help.gumtree.co.za/
We will have an agent reach out to you in regards to the feature you tried to purchase.
Thank you,
Gumtree Team
Sorry to hear that you were having issues.
However, I checked and I did not see an email sent to our Help Department in regards to this. Please make sure that you are reaching out to us through our Help Desk for the fastest response:
http://help.gumtree.co.za/
We will have an agent reach out to you in regards to the feature you tried to purchase.
Thank you,
Gumtree Team
Gumtree South Africa's reply26 Jan 2016, 18:13
Official
Hello JaunSA,
Sorry to hear that you were having issues.
However, I checked and I did not see an email sent to our Help Department in regards to this. Please make sure that you are reaching out to us through our Help Desk for the fastest response:
http://help.gumtree.co.za/
We will have an agent reach out to you in regards to the feature you tried to purchase.
Thank you,
Gumtree Team
Sorry to hear that you were having issues.
However, I checked and I did not see an email sent to our Help Department in regards to this. Please make sure that you are reaching out to us through our Help Desk for the fastest response:
http://help.gumtree.co.za/
We will have an agent reach out to you in regards to the feature you tried to purchase.
Thank you,
Gumtree Team