JR
James R

1 reviews | Active since Apr 2015

20 Apr 2015, 18:20

Paid for R229 for a top add,it vanished no replies

I paid to get my car's add in the top for R229. After payment the add disappeared and I GET NO RESPONSE from Gumtree and there is no number to phone them. Can they please respond and place this add for me ??!!<br> I have sent 4 emails<br> Here is the confirmation email that payment was made from Gumtree:<br> Hi Compulogic, <br> <br> Thank you for your purchase. This is an electronic record of the order you placed on Gumtree. Please print this page for your records.<br> <br> Order Summary<br> <br> Payment Information:<br> Reference Number: *** <br> Order Placed: 17/04/2015<br> Email Address: [Email Removed]<br> Payment Method: Electronic funds transfer<br> Order Total: R 229<br> <br> Merchant Information: <br> Marktplaats B.V. <br> Wibautstraat 224 <br> 1097 DN Amsterdam <br> The Netherlands <br> VAT ID: 803.603.307.B.01<br> <br> Order Details<br> <br> Top Ad - 7 days <br> #*** : Opel Corsa to swop or for sale for small bakkie<br> R 229 <br> <br> Total Amount (excluding VAT): R 200.88<br> VAT: R 28.12<br> Total Amount (including VAT): R 229

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Replies (1)
Gumtree South Africa
Gumtree South Africa's reply20 Apr 2015, 18:40
Official
Hello Spykid,

I'm sorry to hear that, unfortunately I have check our system and the last email we received from you was in 2014.

Unfortunately, there was a conflict with the system that resulted in the automatic removal of your ad. I have reinstated it for you and it is now showing as a Top ad on the site.

If you have any further questions or if you would like a link to your ad, please write in to our helpdesk at the link below.

http://help.gumtree.co.za/

Thanks,

Gumtree Community Support